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Search results for: User Research

Episode 001: Heuristic Evaluations: What and Why?

In this episode we discuss Heuristic Evaluations. What they are, how they’re conducted, how they are like shampoo and therapy. Nope, that’s not a typo. We also share 5 things we find in almost every evaluation we conduct so that you can learn from our experience and start improving your site or application right away.

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5 Ways to Build Trust with Your Users

Your website or application is often the starting point for your organization’s relationship with customers — and sometimes it’s the only point of contact. In this article, we take a closer look at why building trust with your users is so crucial, and we share 5 ways to build your user’s trust.

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Recruiting the Right People for User Research

When we conduct user research, we want to find people that best represent our client’s primary user profiles. In this article, we’ll explore how recruiting participants can easily make or break the quality of your results and how our process helps identify and recruit the right participants.

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