Search results for: John Golden

The Power of In-Person Interviews

In-person, one-on-one interviews help us capture intricacies and behavior patterns that we may not pick up over the phone or with an online testing methodology. It allows us to collaborate with our client’s end users, connect with them as humans and gain deep understanding about what is important to them.

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Keys to a Good User Experience: Stepped Process

Good user experience design can fall apart when just one feature is executed poorly. One of the areas that we often see this kind of unraveling occur is in the stepped process.

Many websites employ a stepped process to guide the user through a complex set of tasks such as site registration or configuration and purchase of a product or service. Creating an intuitive, easy-to-use stepped process helps users avoid frustration and successfully complete a primary task or business process.

There are three primary reasons to use a stepped process: to logically group inputs, set clear expectations for the user, and to track progress within a complex process.

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What is Your Link Language?

Do you remember the first web pages you visited? Back in those days, all links were treated exactly the same – every link on a page was blue and underlined, the text turned purple after the link was clicked. Best practices in usability and UI design for links have evolved since that time, but some foundational guidelines from that era still apply.

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Team Up with Us at Time to Fly

On June 21st 2014, we will come together in the spirit of collaboration to support Children’s Cancer Research Fund’s annual Time to Fly with our friends and families as Joggers for Julian. This event is a great example of many people joining together to support one shared goal — to eradicate childhood cancer.

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Introducing Crux Collaborative

The start of a New Year signals change – a chance to reset and begin anew. For some, this takes the form of an official New Year’s Resolution and plans for big life or behavior changes. For others, it is merely a time to reflect, assess, and reprioritize.

For us, the start of 2014 brings a new name, a new brand, and a continued commitment to a collaborative way of working – together and with our clients – to deliver the best user experiences.

EatonGolden is now Crux Collaborative.

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