Online Product Demos to Win Over Your Customers (and Your Sales Team)
Continue to Online Product Demos to Win Over Your Customers (and Your Sales Team)…
You’re wearing your matching socks and shoes.Your presentation is rehearsed and flawless. You’ve been “guaranteed” the test environment will work, so you can show off your site and impress a big potential client. We’ve all been there. You know what comes next. You open the browser only to discover the test environment is down for maintenance or, even worse, it’s acting buggy. Nothing derails a sales demo more powerfully than showing a site that doesn’t work. You may fumble around until you find a PDF with screen captures. But no amount of sweeping hand gestures and enthusiastic language can replace an actual working demo.
In this article, we’ll make a case for abandoning your test environment – and we’ll share what we’ve learned by building complex, behind-the-login, custom website demos for our clients.
Test environments serve an important purpose to IT groups – specifically, testing code with a live data connection. Technically, test environments can be “re-purposed” for your sales demos and training, but they rarely do it well. Instead, you end up with an imperfect imposter of your site that is full of bugs and hiccups.
What you need is a self-contained version of the website that looks and behaves exactly like the live site. It works offline and could even be left behind on a portable USB drive. It can showcase new features that have not yet been rolled out. It can even be customized to this specific customer. Most importantly, you know you can trust it 100% of the time, so you can focus your attention on your potential clients.
Custom website demos provide significant value to the business. For starters, they offer flexibility and peace of mind. Why put your trust in a volatile patchwork of systems when presenting to your potential customer? And why rely on IT to provide a login for a given scenario? Instead, you can take control of the situation and tailor the user experience to precisely match your needs.
The use of custom demos allows you to modify features and content specific to your customer. Some examples could include removing sections, adding colors and logos, and showcasing functionality and content matching their needs. This opens up many possibilities that include targeting a demo specifically for new business or customizing a training demo to a key customer. All without asking or hiring a development team to alter any code, graphics or content. In our experience, it makes a tremendous impact when your audience sees an effort was made to create a unique experience for them.
Having a custom demo is great, but what if your non-technical team could create many versions of the same demo – with customized content and features – without involving any developers or IT? A demo creation platform does exactly that. You can turn sections on/off, customize the content, customize the features – then export the demo to show a potential customer exactly what the site would look like for them.
We recognized this as a big need for our clients and created a platform that provides this kind of incredible flexibility. It has proved to be very successful for clients who manage large portals that serve many audience types and clients whose sites contain many user scenarios that may be appropriate for some customers and not for others.
At Crux Collaborative, we’ve built custom demos and demo builder applications since our inception in 2005. Our clients absolutely love the demos we create because we value the needs of the person giving the demo as much as the person watching the demo.
Here’s what our clients say about our custom demo work:
“Demos, both video and self-guided, of our various consumer websites and tools have proven greatly successful in driving increased consumer engagement with, and understanding of the resources we make available to them, as well as assisting the sales organization in helping clients see the value we’re providing their employees.”
– Brian, Health Care Industry
“Our demo sites help our members utilize the tools available to them so they can understand and manage their health and health plan.”
– Andy, Health Care Industry
If you are thinking about creating a demo for your website or application, contact us. We’d be happy to walk you through our process and show you how our demo builder application works.
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